Customer support

BookflowR help center

Find quick answers to configure your business, manage bookings and get more from the dashboard.

Featured questions

Getting started What should I set up first after creating my business? Start with business details, services, schedules and notification channels. Import and export How do I bring my clients and appointments from my previous software? Upload a CSV or Excel file in My company › Import and export: the whole file is checked before anything is saved, and you confirm. Bookings and calendar What is configured on the Bookings screen? It is the control panel for how your client books: times, form fields, cancellation, prices and legal texts. Getting started I cannot find where to change something, how do I search for it? The editor has a search box ("What do you want to change?") that also finds settings living in the dashboard. Public website How do I change the colours, fonts or logo of my website? In the editor, under Design and Header. What you change there applies to the whole site, not just the open page. Bookings and calendar Why are no available slots showing on the booking page? Usually a service, staff member, schedule or advance booking rule is missing.

Browse by category

Getting started Initial business setup and dashboard access. 8 articles Import and export Bring clients, appointments and passes from other software, and download a copy of your data. 4 articles Bookings and calendar Services, schedules, staff, holidays and day-to-day appointment management. 18 articles Public website Landing page, visual editor, domains and basic SEO. 11 articles Restaurant Digital menu, tables, bookings and guest management. 4 articles Notifications and channels Email, WhatsApp, Telegram, reminders and AI bot. 12 articles Clients and portal My appointments portal, client data and custom fields. 6 articles Billing and plans Plans, Stripe payments, invoices and limits. 6 articles Security and legal GDPR, legal texts, privacy and account deletion. 2 articles