What happens if I exceed the appointments included in my plan?

We warn you before you reach the limit and there is margin above it: bookings are not cut off abruptly.

Updated 02 Sep 2026

Every plan includes a number of appointments per month that resets on your billing day, not on the 1st. In Usage you can see how much you have used and when it resets.

As you get close to the limit you receive an email warning, and there is some margin above the included number, so a good week does not leave you unable to take bookings.

If it really runs out, new bookings stop being accepted until the next cycle or until you move up a plan from Subscription. Your appointments, your clients and your website keep working normally.

In restaurants the quota is measured in guests, not in bookings, because a table of four is not the same as one appointment.

More in Billing and plans

What does the 30-day trial include? A new business starts with 30 days of the mid-tier plan features, no card and no paperwork. How do I change plan or review my subscription? Subscription, payment methods and billing are in the Billing section of the dashboard. Where do I download my invoices and how do I set my tax details? In Billing: tax address with your tax id, and every invoice as a PDF. Can I charge for appointments in advance by card? Not yet: today you state the payment method and charge at the business. It is on the roadmap. How do I cancel my subscription and what happens to my data? Cancel whenever you want: it stays active until the end of the paid period and then you move to the free plan, with your data intact.

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