How do I create an appointment by hand or handle a walk-in?
From the calendar, with "New appointment": the client is created on the spot if they do not exist.
Updated 02 Sep 2026
In the calendar, click the slot where you want the appointment or use "New appointment". You pick service, staff member and time, and type the name and phone: if that person is not in your records yet, their record is created on save, no need to add them first.
For a walk-in it is exactly the same, with the current time. If the slot clashes with another appointment or no table is free, BookflowR does not block you: it warns you and asks you to confirm before saving. Outside your opening hours you can simply create it: you are the one in charge of your calendar.
The minimum notice rules that apply to the website do not apply to you: they exist so nobody books you by surprise, not to tie your hands.