Bookings and calendar

What is configured on the Bookings screen?

It is the control panel for how your client books: times, form fields, cancellation, prices and legal texts.

Updated 02 Sep 2026

Bookings is where you decide how your clients book. It is organised in sections:

  • Online bookings: accept bookings or keep the website as a showcase only.
  • Price visibility: show prices on the website and in the dashboard, and whether the client can pick a staff member.
  • Time restrictions: minimum notice to book and how many days ahead.
  • Appointment settings: the status new appointments get (confirmed or pending), how often a time is offered and when a day is marked as "almost full".
  • Form fields: what data you ask for and which fields are required, including your own custom ones.
  • Waitlist: enable it, notify only those who asked for it, and how long each entry is kept.
  • Cancellation and changes: whether clients can cancel or reschedule on their own and with how much notice.
  • Payment methods: which payment methods you accept and whether they are shown on the website.
  • Dashboard notifications: visual and sound alert when a booking comes in.
  • Legal: terms, privacy, cookies and the acceptance step before confirming.

Everything is saved at once and applies equally to your website, the iframe and the assistant: there is no second place configuring the same thing.

More in Bookings and calendar

How do I enable or disable online bookings? Online bookings are optional: you can use your website as a showcase and enable bookings when you are ready. How do I change how often times are offered or the notice needed to book? In Bookings: slot interval, minimum notice, maximum days ahead and the status new appointments get. Why are no available slots showing on the booking page? Usually a service, staff member, schedule or advance booking rule is missing. How do I change my opening hours? Weekly hours are in Schedules; each staff member and each service can have their own, and exceptions go in Holidays. How do I manage holidays, closures or special hours? Use Holidays to close specific days or define special shifts without changing the whole week. How do I change the price, duration or photo of a service? In Services, editing the service. Changes apply to new appointments; they do not rewrite booked ones.

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