Can one appointment need more than one staff member?

Yes: a service can be split into stages, and each stage only occupies its staff member during its own window.

Updated 02 Sep 2026

Yes. In the service you can define stages: "the first 15 minutes, one person; the next 45, another". Each stage has its start offset, its duration and who can cover it.

With stages, the website only offers a time when it can cover the whole appointment, and the client does not pick a staff member: they are assigned automatically. From the dashboard you can force who does each stage or leave it automatic.

A service without stages behaves exactly as before, so nothing changes until you decide to use it.

More in Bookings and calendar

What is configured on the Bookings screen? It is the control panel for how your client books: times, form fields, cancellation, prices and legal texts. How do I enable or disable online bookings? Online bookings are optional: you can use your website as a showcase and enable bookings when you are ready. How do I change how often times are offered or the notice needed to book? In Bookings: slot interval, minimum notice, maximum days ahead and the status new appointments get. Why are no available slots showing on the booking page? Usually a service, staff member, schedule or advance booking rule is missing. How do I change my opening hours? Weekly hours are in Schedules; each staff member and each service can have their own, and exceptions go in Holidays. How do I manage holidays, closures or special hours? Use Holidays to close specific days or define special shifts without changing the whole week.

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