How does the AI assistant work on WhatsApp, Instagram and Messenger?

The assistant can handle conversations on WhatsApp, Telegram, Instagram and Messenger, depending on the channels you connect and the features included in your plan. AI mode uses your business information, services, descriptions, schedules, holidays, booking rules, required fields and the real availability calculated by BookflowR.

Clients can ask questions, check availability, book and manage appointments according to your business settings. The information requested by the assistant can be configured per channel. If someone from the business replies manually, the assistant pauses its replies for the configured period so it does not talk over them. The assistant is not available on the free plan; paid plans include the assistant and differ by their monthly AI message allowance.